With increasing regulatory attention and the prime rates changing often, credit card providers realize that a nimble and effective marketing compliance program focused on consumer protection is critical for partnerships and their continued growth. PerformLine offers an always-on monitoring and discovery system to find and mitigate risk around marketing.
Powerful Alone. Invincible Together.
Simplify Your Tech Stack With One Platform For:
PerformLine automatically scores internal and external partner marketing materials, including custom ads, emails, printed materials, etc., against your rulebooks before they’re published to provide automated compliance verdicts, increasing your volume and scope of review while saving time.
Discover and monitor your credit card listings across marketing partner sites like The Points Guy, PennyHoarder, and thousands more for compliance with your terms/conditions and TILA requirements.
Discover and monitor all emails being sent that list your credit card offerings, whether they’re sent internally or via affiliates, merchants, or independent agents, and score them against your compliance and brand rules.
Mitigate any potential regulatory risks by automatically reviewing and scoring every customer call happening on your behalf to ensure that all agents are adhering to brand guidelines and regulatory requirements.
Mitigate any potential regulatory risks by automatically reviewing and scoring every customer-facing SMS, chat, and message happening on your behalf to ensure that all agents are adhering to brand guidelines and regulatory requirements.
Discover Hidden Risk
Demonstrate a commitment to marketing compliance and consumer protection with always-on discovery and monitoring.
Stay Ahead of Regulations
PerformLine’s library of proprietary industry rulebooks is ready to deploy and cover a number of regulations that could impact credit card providers, such as the Truth in Lending Act (TILA), Regulation Z, and the CARD Act.
Document and Archive
Demonstrate to regulators that you’re taking the necessary steps to ensure compliance with a complete history of discovery through remediation for any audit situation.
One Platform, One Process, One Truth
PerformLine enables credit card compliance teams to identify and address compliance risk through our end-to-end solution, from marketing material review to remediation.
PerformLine replaces the need for multiple, disconnected solutions and provides a centralized, scalable omni-channel marketing compliance management process for credit card providers. Experience total efficiency with PerformLine’s all-in-one solution – One Platform, One Process, One Truth.
What our Clients say about PerformLine
“PerformLine’s partnership has allowed us to automate manual web monitoring efforts and provide scalability to increase coverage across thousands of web and social media sites. We are thrilled to be recognized and look forward to continued partnership with PerformLine.”
– Product Manager, Marketing Workflow & Tools, Bread Financial
Top Compliance Issues for Credit Card Issuers Across the Web
The top four categories that companies use to ensure that credit card offers are promoted accurately across known (and unknown) web pages.
Are You Ready for the Next Rate Change?
Are you prepared to navigate the challenges of keeping your marketing materials up to date in the face of changing interest rates? PerformLine can help.
Credit Card Compliance Risk Signals from Consumer Complaints to the CFPB
An analysis of credit card-specific consumer complaints submitted to the CFPB and the compliance risks they present.
Credit card companies can monitor their affiliate partners for compliance using PerformLine’s omni-channel compliance platform to automate and scale marketing compliance reviews and monitoring.
Credit card companies should use PerformLine to monitor a variety of consumer marketing channels for compliance, including the web (including affiliate marketing sites), calls, emails, messages, and social media. Prior to publication, credit card companies should review and approve marketing collateral from partners and affiliates for compliance.
Using PerformLine’s marketing compliance technology, credit card companies should monitor for (but are not limited to) the Credit Card Accountability Responsibility and Disclosure (CARD) Act, Fair Credit Reporting Act (FCRA), the Truth in Lending Act (TILA), Unfair, Deceptive or Abusive Acts or Practices (UDAAP), state regulations, and other consumer protection laws.
Yes, PerformLine’s marketing compliance monitoring solution is adaptable to ever-changing regulations and industry guidelines, making it an ideal solution for credit card companies.
Yes, credit card companies can monitor APR rates across known and unknown partner sites using PerformLine’s Web Monitoring solution to ensure accuracy and marketing compliance.
PerformLine’s Business Intelligence provides detailed reporting and analytics for credit card companies, including industry benchmarking data, partner compliance performance, trends over time, workflow activity, and more.