Brand monitoring is the process of tracking and analyzing online mentions of a brand, product, or service.
It is crucial for companies to monitor their brand mentions for compliance with regulatory and industry-specific guidelines, and their brand guidelines. By leveraging technology and expert guidance, companies can proactively manage their online reputation, mitigate risk, and maintain customer trust.
Since 2007, PerformLine has helped clients stay compliant and protect their brand reputation through our comprehensive solution for brand monitoring across all marketing channels including web, social media, email, call, messaging, and documents. Our platform offers a suite of automated solutions to monitor and analyze your marketing channels in real-time for any brand mentions, flagging any potential compliance or brand violations, and allowing for immediate remediation. Trust PerformLine to help your organization stay compliant and maintain brand reputation.
It’s your brand. You make the rules.
PerformLine ensures they’re being followed
Your brand is promoted across many marketing and sales channels—make sure it’s safe everywhere
One Platform. Omni-Channel.
One platform to monitor your brand across web, call, messaging, email, document and social media channels
Easily adapt rules and workflows to meet your product, organization, and industry needs
Trackable and Documented
Move quickly to remediate issues directly from the platform and document the process
See data across channels, products, partners, agents, and reps for a complete risk and performance picture
Save Time and Money
Get complete channel coverage at a fraction of the cost of human review
Discovery on Every Channel
Consumers interact with your brand on multiple channels via multiple representatives—call center agents, marketing partners, sales reps, independent agents, influencers, and the list goes on. Ensure your organization’s brand guidelines are being followed by everyone, no matter the channel.
Your Brand Rules
Your brand is like no other, so create customized rules that ensure your brand guidelines are being followed
Keep an Eye on Your Brand Across All Marketing Channels
See a compliance score for every finding and receive alerts for high-impact potential violations
Quickly identify, request remediation, or remove non-compliant partners
Scale your Partner Program
Ensure your partners are representing your brand in a way that is consistent with your brand values, messaging, and quality standards through automated discovery and monitoring