Brand Monitoring

Brand Monitoring Solutions to Protect Your Business

With Comprehensive Coverage

It’s your brand. You make the rules.
PerformLine ensures they’re being followed

Your brand is promoted across many marketing and sales channels—make sure it’s safe everywhere

One Platform. Omni-Channel.

One platform to monitor your brand across web, call, messaging, email, document and social media channels

Fully Customizable

Easily adapt rules and workflows to meet your product, organization, and industry needs

Trackable and Documented

Move quickly to remediate issues directly from the platform and document the process

Complete Insights

See data across channels, products, partners, agents, and reps for a complete risk and performance picture

Save Time and Money

Get complete channel coverage at a fraction of the cost of human review

Discovery on Every Channel

Consumers interact with your brand on multiple channels via multiple representatives—call center agents, marketing partners, sales reps, independent agents, influencers, and the list goes on. Ensure your organization’s brand guidelines are being followed by everyone, no matter the channel.

Your Brand Rules

Your brand is like no other, so create customized rules that ensure your brand guidelines are being followed

Custom Brand Rules

Set custom brand rules for things like accurate descriptions, correct disclosures, logo usage, brand proximity, and more

Adjust Risk Thresolds

Tailor your risk thresholds, vendor tolerance levels, exceptions, and more in an easy-to-customize platform

Centralized Rules

Use your rulebooks across web, call, message, email, document, and social media channels for consistency

Keep an Eye on Your Brand—and Competitors

Compliance Score

See a compliance score for every finding and receive alerts for high-impact potential violations

Non-Compliant Partners

Quickly identify, request remediation, or remove non-compliant partners

Competition

Keep an eye on the competition with relevant competitive intelligence

Features

Omni-Channel

Compliance oversight across web, call, message, email, document, and social media channels

Workflow

Centralize, assign, and track all activities from discovery through remediation

Audit Trail

Keep a record of activities including screenshots, transcripts, and requests

Driven by AI and Machine Learning

To deliver more intelligent, automated, and scalable solutions

Reporting for All Levels

Compliance and performance intelligence for informed business decisions

Dashboard

One central compliance intelligence repository to see the big picture and small details

Multi-Language

Monitor multiple languages such as Spanish, Dutch, French, German, and more

Remediation

Track, validate, and document remediation across internal and external partners

Rulebooks

Deploy industry rulebooks built from experience and expertise to ensure regulatory compliance

Pro Services: Get Extra Bandwidth

Get the expert help you need, without increasing your headcount. Put our Pro Services team to work as your compliance QA and remediation team.

Learn More

Brand Monitoring