Shape the Future of Compliance: Join PerformLine’s Team of Innovators

Associate Account Executive

 

ABOUT PERFORMLINE

PerformLine is a leading provider of compliance technology that empowers leaders with one platform to mitigate regulatory risk across major sales and marketing channels, including the web, calls, messages, emails, documents, and social media. PerformLine automates the path to discover, monitor, mitigate, and report on compliance risks and ensure brand safety. The PerformLine SaaS platform features full workflow capabilities, real-time analytics, remediation, monitoring, and archiving, while providing clients with significant time and cost savings by automating compliance activities across channels and departments.

PerformLine recently acquired LashBack, the authority and go-to resource for email compliance and intelligence. LashBack is a patent-holder offering proprietary data, expertise and technology to help brands, agencies and advertising networks protect their interests, evaluate partners, and grow their business.

Come as you are. PerformLine is an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive and equitable experience for all.

MISSION

Our mission is to empower compliance leaders with the technology and knowledge to ensure their organization and partners provide transparent and accurate information to consumers across any channel.

THE GIST

You’ll partner with and report to the Director of Strategic Accounts to prospect strategic expansion opportunities across our Enterprise clients  - think research, lead gen, qualification, and booking calls/demos. Once a successful prospecting process is mastered along with product knowledge, there will be opportunity to take ownership of some expansion opportunities with oversight and support.  This position gives you an opportunity to learn the ropes of Enterprise SaaS sales from an  experienced mentor while doing hands-on work at the top of the funnel. This is a great role to find growth from BDR to AE or from SMB sales/farming to enterprise.

WHAT YOU'LL DO

An Associate Account Executive at PerformLine...

• Seeks out coaching and mentorship and takes critical feedback well
• Is polished and showcases workplace maturity
• Plays the long game and is willing to put in the time and effort with a positive attitude, even when times are tough
• Remains results oriented and able to learn, grow and adjust to achieve desired results.
• Prospects like a champ
• Can work a room like no other - confidently network with preoccupied strangers to identify leads without seeming shallow or disingenuous

0-6 Months

• Become the PerformLine expert
• Prospect + find opportunities for expansion 
• Learn the playbooks, product, industry, pitch, FAQs and client base inside and out.
• Embrace the idea of learning everything you can - shadow, ask questions, and gain understanding
• Bring enthusiasm and energy to the sales team on a daily basis.
• Focus on pipeline building from scratch through lead generation, outbound activity, and working your named account list

6-12 Months

• Start working some of your own deals - manage a small book of business with oversight.
• Maintain a hunter mentality to continually prospect through inMail, email, research, networking, and conferences
• Understand how to stick with the playbook while also getting creative to push deals across the finish line

WHAT YOU BRING

• Sales or Business Development experience
• Coachability - you seek out coaching and mentorship from industry leaders with decades of sales experience
• A results oriented mentality, where you can learn, grow and adjust to achieve desired results
• Excited about a high volume, uncapped commission, outbound sales environment
• Strong interpersonal and written skills that allow for effective communication both internally and with prospects
• Organizational skills to manage your time to meet and exceed your KPI’s
• A commitment to personal growth to develop your scales and personal skills
• Entrepreneurial experience - can you get scrappy, think big, and push through challenges?
• Strong interpersonal and written skills that allow for effective communication both internally and with prospects

WHO YOU ARE

• Coachable, curious, and intelligent
• Self-motivated, team player comfortable in a quota-driven start-up environment
• Track record of earning success through hard work and determination
• Energetic and engaging personality
• Genuine love of interacting with all types of people, all day long
• Positive can-do attitude with the ability to thrive amidst ambiguity as needed
• Default to thoughtful, humble, empathetic, respectful, and calm communication
• Never operates with an adversarial attitude

This is only intended to be advertised in areas where it complies to state and local law

PerformLine participates in E-Verify

Client Solutions Architect

 

ABOUT PERFORMLINE

PerformLine is a category-leading SaaS company that empowers leaders with end-to-end marketing compliance technology, from automated review of documents to discovery and live monitoring across consumer-facing channels including the web, calls, messaging, emails, and social media. PerformLine powers compliance at some of the world’s largest companies by proactively finding and remediating potential regulatory risks while scaling coverage and gaining efficiencies through automation.

PerformLine recently acquired LashBack, the authority and go-to resource for email compliance and intelligence. LashBack is a patent-holder offering proprietary data, expertise and technology to help brands, agencies and advertising networks protect their interests, evaluate partners, and grow their business.

Come as you are. We are an equal opportunity workplace celebrating diversity and committed to creating an inclusive and equitable experience for all.

MISSION

Our mission is to empower compliance leaders with the technology and knowledge to ensure their organization and partners provide transparent and accurate information to consumers across any channel.

THE GIST

This role will take ownership of Client onboardings. You’ll work to engage, train, and delight our new users while driving them towards measurable wins as they ramp up within the PerformLine platform. Armed with well documented playbooks and cross-functional support, you will ensure our clients, from the scrappiest fintechs to the world’s largest banks, build a rock solid foundation with our platform and company that will last for years to come.

WHAT YOU’LL DO

Onboarding Support

• Onboarding project management through tactical, set up, logistics, credentials
• Design the client’s account to best facilitate a solution to their unique needs
• Identify potential upsells and cross-sell opportunities as new information surfaces
• Collaborate with Clients to achieve their initial goals of the new client relationship
• Drive clients towards best practice engagement KPIs
• Partner with product team to spec custom API connections with client contact center platforms

Client Support

• Ongoing support of the client relationship through customizations and/or optimizations
• Support Client Success team in deploying additional PerformLine products
• Assist Client Success Managers post-expansion to ensure client’s intended value is obtained

WHAT YOU BRING

• SaaS client onboardings, implementations, etc
• Experience managing enterprise clients is a plus!
• Tech savvy enough to jump in and learn new platforms quickly
• Experience writing user story based tickets
• Experience with project management tools (Asana, Notion, or similar)
• Excellent communication skills, project planning, workflow setup and management
• Technical proficiency in data visualization and SQL are a plus! 

WHO YOU ARE

• A self starter, adept at attaining new skills and technologies, always pushing to break new ground
• Self-motivated, able to work autonomously yet communicate effectively with all stakeholders
• Positive can-do attitude with the ability to thrive amidst ambiguity as needed
• Default to thoughtful, humble, empathetic, respectful, and calm communication
• Never operates with an adversarial attitude
• Seeks out coaching and takes critical feedback well

^{This is only intended to be advertised in areas where it complies to state and local law.}

^{PerformLine participates in E-Verify.}

General Pool

 

Are you a great fit for the PerformLine team culture?  

Don't see an Open Role that matches your skill set perfectly?

 

Apply here! Use this job posting if you would be a great fit for PerformLine in general!

 

Senior Software Engineer (Go)

 

ABOUT PERFORMLINE

PerformLine is a category-leading SaaS company that empowers leaders with end-to-end marketing compliance technology, from automated review of documents to discovery and live monitoring across consumer-facing channels including the web, calls, messaging, emails, and social media. PerformLine powers compliance at some of the world’s largest companies by proactively finding and remediating potential regulatory risks while scaling coverage and gaining efficiencies through automation.

PerformLine recently acquired LashBack, the authority and go-to resource for email compliance and intelligence. LashBack is a patent-holder offering proprietary data, expertise and technology to help brands, agencies and advertising networks protect their interests, evaluate partners, and grow their business.

Come as you are. We are an equal opportunity workplace celebrating diversity and committed to creating an inclusive and equitable experience for all.

MISSION

Our mission is to empower compliance leaders with the technology and knowledge to ensure their organization and partners provide transparent and accurate information to consumers across any channel.

THE GIST

This role will sit on the Services Team of our Tech Org with a primary focus on Go projects (creation of the new PerformLine API, data gathering, and building observability dashboards for our services). The Tech/Product Org is ~25 people (30% female). You’ll work with two other Go engineers (among others) to build tech used by top tier Fortune 50 financial services institutions. You’re not programmer #300 working on a small part of a meaningless project - we act like owners to make a real impact at a scaleup company.

WHAT YOU’LL DO

• Be the Expert 
• Build the systems that drive the business and enable our customers through the advancement of PerformLine's capabilities
• Develop service-centric Cloud based product platform
• Debug distributed applications using REST and Message Queues
• Integrate with internal and external products and services
• Optimize for Performance
• Help with Automated Test
• Work with other software engineers and product managers to get products and features safely, securely, and quickly to our clients
  
  
• Be a Force Multiplier 
• Be an example to more junior engineers for creating documented, performant, secure, and efficient code
• Make the whole team better by advocating for best practices, gently reminding people of why the processes we have exist, and helping less experienced engineers find ways to ‘level up’
• Embrace having a large impact on team morale, culture, feedback, and even recruiting
• Represent your engineering organization outside of the company

WHO YOU ARE

• Metric driven and focused on continual improvement
• Understands the role of working with Product within a technology organization
• Ability to balance business concerns with technical goals
• Possesses intellectual humility and seeks out constructive criticism of their work
• Generates positivity and lift in the skills of those around them
• Takes ownership of their codebase, even if they didn’t write that code
• Recognizes the value of documentation and boring code (and the dangers of unnecessary complexity)
• Empathetic and collaborates with peers & stakeholders to deliver
• Never operates with an adversarial attitude
• Seeks out coaching and takes critical feedback well

WHAT YOU BRING

• 5+ years of experience in backend engineering for cloud based platforms
• Prior Go focused work experience
• Experience creating services in REST API
• Exposure to working in an Agile environment
• Understanding of the entire web development process, with an emphasis on back-end systems
• Hands on knowledge of Microservices Development and API driven development
• Knowledge of SCM tools such as Git, GitHub, Bitbucket, etc

 

This is only intended to be advertised in areas where it complies to state and local law.

PerformLine participates in E-Verify

Vice President of Operations

 

This role is hybrid out of our Morristown, NJ headquarters. 

ABOUT PERFORMLINE

PerformLine is a category-leading SaaS company that empowers leaders with end-to-end marketing compliance technology, from automated review of documents to discovery and live monitoring across consumer-facing channels including the web, calls, messaging, emails, and social media. PerformLine powers compliance at some of the world’s largest companies by proactively finding and remediating potential regulatory risks while scaling coverage and gaining efficiencies through automation.

PerformLine recently acquired LashBack, the authority and go-to resource for email compliance and intelligence. LashBack is a patent-holder offering proprietary data, expertise and technology to help brands, agencies and advertising networks protect their interests, evaluate partners, and grow their business.

Come as you are. We are an equal opportunity workplace celebrating diversity and committed to creating an inclusive and equitable experience for all.

MISSION

Our mission is to empower compliance leaders with the technology and knowledge to ensure their organization and partners provide transparent and accurate information to consumers across any channel.

WHAT YOU’LL DO

Strategic Leadership

• Provide a long term strategic operational vision for the company
• Ensure the operations team is connected to the business mission and OKRs
• Identify, recommend, and implement new technologies, partners, and vendors
• Own operations team resource planning, employee retention, and employee development
• Drive cross-functional collaboration by fostering effective communication, mutual understanding, and shared accountability
• Coach, mentor, and drive your team to be best in class and achieve challenging, impactful goals
• Break down complex challenges into structured frameworks and actionable insights to rally stakeholders and your team to take action

 

Do What You Say

• Leverage your expertise to provide actionable solutions that bring scalability through innovation
• Balance a clear strategic vision with measurable execution and visible progress
• Collaborate closely with executive leadership and key stakeholders to deliver on strategic goals
• Develop a best in class Software-as-a-Service delivery and operating model

 

Take Ownership of…

• Outsourcing and Third Party Vendor Management
• Asset Ingestion and Discovery
• Configuration, troubleshooting, and monitoring
• Articulating priority and impact of bugs in partnership with other functions
• External Partnerships for asset ingestion at scale
• Tier 1 and Tier 2 Customer Support
• InfoSec Documentation around the “What” (Privacy Standards, Business Practices, and Contractual Obligations)
• Partnering with Technology who owns the “How” (Security, infrastructure)
• Partnering with Client Success and Sales to share proper documentation externally

WHAT YOU BRING

• Experience with all layers of the Software-as-a-Service delivery and operating model
• Deepest experience delivering SaaS to large banks and financial institutions
• Metric driven and focused on continual improvement
• Positive can-do attitude, balancing business priorities with your operational needs
• Default to thoughtful, empathetic, respectful, and calm communication
• Celebrates constructive conflict but never operates with an adversarial attitude
• Possesses intellectual humility and a drive to never stop learning about the industry and product
• Proactively dismantles behavior that creates organizational silos

_{This is only intended to be advertised in areas where it complies to state and local law.}

_{PerformLine participates in E-Verify}