Monitor Every Message.
Find Compliance Issues Quickly.
Discovery is Easy with Automation
Automatically analyze every word of every message or chat
With platforms like LivePerson, Nuance, Arial Software, JetSpring, Olark, Pypestream, and SalesForce
Automated review of every message or chat to identify potential regulatory or brand violations and track rep performance
Save valuable time by going to the exact place in the message that’s pinpointed for review
Act Quickly and Effectively
An intelligent workflow to drive faster resolutions, reduce risk, and analyze rep performance
Coach or Remediate
Directly send notices from the platform to reps to identify and correct potential problems
Share insights to increase sales, mitigate risk, and deliver an exceptional customer experience
Document and Archive
Get Proof You Can Use™ with a complete history of discovery through remediation for any audit situation