Discovery is Easy with Automation
Automatically analyze every minute of every call

Complete Coverage
Automated review of every minute of every call means no more spot checking
AI Driven Speech Analytics
To identify potential regulatory or brand violations and improve rep performance from each call
Pinpoint Accuracy
Listen only to the exact part of the call that’s been flagged for compliance issues, saving valuable QA hours
Monitor Your Way
Deploy Rulebooks
Monitor for potential violations in every call using our turn-key rulebooks built on regulatory expertise, required disclosures, and your brand guidelines
Score and Rank
View a compliance score for each call to identify potential problems and rank the risk of your agents from best and worst performers
Get Critical Alerts
Receive alerts on high-impact potential compliance violations that require immediate review or remediation
Act Quickly and Effectively
An intelligent workflow to drive faster resolutions, reduce risk, and analyze rep performance

Coach or Remediate
Directly send notices from the platform to reps to identify and correct potential problems
Data-Driven Metrics
Speech Analytics that provide insights to increase sales, mitigate risk, and deliver an exceptional customer experience
Document and Archive
Get Proof You Can Use™ with a complete history of discovery through remediation for any audit situation
Features
Pro Services: Get Extra Bandwidth
Get the expert help you need, without increasing your headcount. Put our Pro Services team to work as your compliance QA and remediation team.