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Press Release

PerformLine Releases Report Highlighting Top UDAAP Compliance Issues

May 08, 2023

PerformLine’s latest report reveals the top five most common UDAAP violations categories across marketing materials

(MORRISTOWN, NJ)—PerformLine, the leading provider of omni-channel compliance software, has published its latest report titled “Top UDAAP Compliance Issues Across Published Content.” The report provides an in-depth analysis of the top five most common unfair, deceptive, or abusive acts or practices (UDAAP) violation categories across marketing materials.

PerformLine uses proprietary technology and expert rulebooks to monitor thousands of marketing assets daily for UDAAP compliance. This includes published content on web pages, social media posts, and profiles across various industries, including banking, mortgage, BNPL, credit cards, fintechs, banking-as-a-service (BaaS), and more.

The report empowers compliance professionals to focus their resources on areas that are most prone to potential violations. It also aims to help companies understand what UDAAP compliance violations look like in practice by providing specific terms and examples for each category.

“We’re thrilled to present our latest report that offers a holistic view of the top UDAAP compliance issues across published content,” said Ashley Cianci, Senior Director of Growth Marketing at PerformLine. “As companies strive to deliver effective marketing messages, they should also prioritize UDAAP compliance to protect their consumers. We hope our report serves as a valuable resource for compliance professionals who are looking for ways to enhance their UDAAP compliance programs.”

Readers can access the report here.

PerformLine has also released a number of additional resources for compliance professionals looking to ensure compliance with UDAAP, including:

  • A webinar on May 17th “Minimizing UDAAP Compliance Risks” that will review the latest trends in UDAAP enforcement actions, best practices for mitigating risk, and how to develop effective compliance programs. American Bankers Association (ABA) Professional Certifications has approved this webinar for 1.25 CRCM credits. Readers can register here.
  • A comprehensive UDAAP compliance checklist that focuses on specific areas of a compliance program, including policies and procedures, risk assessments, training and education, compliance monitoring, remediation, and technology. Access the checklist here.
  • A UDAAP compliance resource library that includes a variety of different helpful content pieces to help organizations stay ahead of the latest developments, insights, and best practices. The library can be accessed here.

Those looking for more information on PerformLine’s UDAAP compliance solutions can request a demo here.


About PerformLine

PerformLine is the leading platform for omni-channel compliance oversight. Its cloud-based platform is mission-critical for companies to discover, monitor, and act on compliance risk in their marketing, sales, and partner channels. Through sophisticated technology, the PerformLine platform provides end-to-end marketing compliance automation, from the review of material before publication to continuous live monitoring across consumer-facing channels, including the web, email, social media, calls, and messages. PerformLine is trusted by consumer finance brands and global organizations to make efficient marketing compliance their competitive advantage.

Connect with PerformLine and see what we can do for you.