MORRISTOWN, N.J. (PRWEB) MAY 01, 2019
PerformLine, the leading RegTech company that delivers automated compliance solutions, today announced the launch of Social Media Monitoring as part of its multi-channel compliance platform. The company will unveil the newest channel of coverage at the Compliance and RegTech Conference, COMPLY2019 in New York City on May 14 & 15.
With more than 3.4 billion active social media users across the globe, it is critical for enterprises to monitor their social media channels for regulatory and brand compliance, especially in light of the guidelines and enforcements handed down by regulators like the FTC, the CFPB, FINRA and the FCA. Using the PerformLine platform, enterprises have automated discovery and monitoring of their brand on social media channels including Facebook, Instagram, Twitter and more. PerformLine discovers and filters brand sensitive social media content, and then by utilizing the platform’s proprietary artificial intelligence (AI) driven rules engine, it identifies and scores the tweets, posts, reposts, mentions and shares for potential regulatory compliance violations or brand marketing abuses.
With the launch of Social Media Monitoring, brands using PerformLine’s cloud-based platform can now monitor their communications of all consumer interactions across the web, contact centers, chats, email and social media channels using one centralized platform.
PerformLine customers can monitor and remediate the social media posts from their:
- Internal marketing teams
- Independent agent networks
- Paid influencers
“We’re driven to continue to scale our platform to help brands meet their compliance and brand obligations across all of their consumer interaction channels,” said Alex Baydin, CEO of PerformLine. “With PerformLine’s Social Media Monitoring, enterprises now have that first line of defense they were in need of to ensure their marketing, sales or partners’ posts meet their brand and regulatory guidelines.”
PerformLine will be showcasing their new Social Media Monitoring solution along with the entire compliance monitoring platform during COMPLY2019. Some of the world’s largest brands like Goldman Sachs, Lyft, USAA, Credit Suisse, Mastercard, Paypal and more will be attending COMPLY2019. The conference will take place in New York City on May 14 & 15 and meetings can be scheduled by emailing sales[at]performline[dot]com during the conference.
PerformLine demo requests are available via http://www.PerformLine.com.
PerformLine is the only RegTech solution that empowers leaders with a first-line of defense solution to mitigate risk across major consumer touchpoints: digital, voice, chat, email and social media. By combining scalable tools and intelligent automation into one integrated platform, PerformLine creates a clear path to discover, monitor, act on, and mitigate regulatory risk and ensure brand safety.
The PerformLine SaaS platform features full workflow capabilities, real-time analytics, remediation, and monitoring while providing clients with significant time and costs savings by automating compliance activities across channels and departments. For more information, visit http://www.PerformLine.com or follow PerformLine on Twitter and LinkedIn.