Regulatory Compliance

Any industry. Any rules.

Skip the learning curve and begin monitoring immediately.

Automation and Scale for Any Compliance Practice

Validate and track your regulatory compliance via PerformMatch automated monitoring.

 

Best Practices for Federal Regulations

PerformMatch employs best practices rule sets crafted from regulatory bulletins, acts, documents, settlements, and industry standards from governing bodies including:

  • Consumer Financial Protection Bureau
  • Federal Trade Commission
  • Department of Education
  • Federal Communications Commissions
  • Federal Drug Administration
  • Office of the Comptroller of the Currency
  • Many more

A few of the federal acts, laws or regulations our rule sets cover

  • Dodd-Frank Act (Dodd-Frank Wall Street Reform and Consumer Protection Act)
  • UDAAP (Unfair, Deceptive, or Abusive Acts or Practices)
  • CARD Act (Credit Card Accountability, Responsibility, and Disclosure Act)
  • TCPA (Telephone Consumer Protection Act)
  • Higher Education Act
  • TILA (Truth in Lending Act)
  • RESPA (Real Estate Settlement Procedures Act)
  • CASL (Canadian Anti Spam Legistration)
  • Federal Trade Commission Act
  • Map Rule (The Mortgage Acts and Practices Advertising Rule) and Regulation N
  • GLBA (Gramm-Leach_Bliley Act)

Credit Card

Our Marketplace monitoring automatically dissects all directory pages that feature multiple card offerings to find and inspect elements critical to compliance specifically for the credit card marketer:

  • Card placement and proximity on the page
  • Verbatim copy presence and accuracy
  • Correct offer bullet ordering
  • Schumer box presence and accuracy

Consumer Finance

Monitors for specific rules outlined in federal consumer protection laws and enforced by the CFPB, the FTC and the OCC.  The CFPB issued a bulletin onResponsible Business Conductwhich describes specific activities that marketers should engage in … including:

  • proactively self-monitor for potential violations
  • quickly and completely remediate the harm

A sampling of the PerformMatch Mortgage Rule Set:

  • Endorsement claims like “state supported” or “Fannie Mae approved”
  • Barrier to Entry claims such as “no W2s required,” “no fee,” or “you are approved”
  • Offer Inflation terms like “100% guaranteed or “eliminate your debt”

Education

Monitors for best practices in rule categories that cover misrepresentations outlined by the Department of Education and rules outlined by the CFPB such as:

  • Accreditation claims for banned terms like “fully accredited” or “specialized accreditation”
  • Employability claims such as “guaranteed job,” “starting salary,” or “graduates go on to”
  • Endorsements implied by use of elements such as government seals, testimonials or “Obama”

TCPA

Whether on the web or in your contact center, our proprietary TCPA Toolkit programmatically checks that up-to-date express written consent requirements are being met through check boxes, radio buttons, or open forms. (Whatever the method of capturing consent is, we’ve got you covered.) The Toolkit then checks for clear and conspicuous disclosures and its proximity to the consent.

Disclosures

Monitor for the clear, conspicuous and accurate disclosures required for your brand, as outlined in the FTC’s “Dot Com disclosures guidelines.”